I placed an order with Zalora at 2am, after I've finished packing, on the day we were to leave for Ilocos and of course, there's a confirmation e-mail after I've done it:
But what happened next, I didn't expect (I sound like a click bait Facebook post):
They sent me a text message confirming my order! It felt personal, really. I don't know about you but for me, that's great customer service. Before, they only sent e-mail confirmations which is standard in all online shops but the text message really caught me by surprise.
A few hours after, they sent another e-mail and text message telling me that my order's on the way:
Which literally shocked me because I was used to one-day delivery as opposed to same-day delivery. I've ordered from Zalora a couple of times before (read my experiences about them here and here) but I always got my order the day after.
Another first from Zalora for me was this:
The rider texted me, telling me he was on his way. What a very nice gesture from both Zalora and the rider. This assured me that the package will definitely arrive.
When I finally got it, I saw the difference in the packaging. This is how they pack them now:
I love that the package has my name on it. I found it so cute, I was supposed to get it and stick it on my scrapbook - yes, I still do scrapbooks - but I thought it's kind of weird so I didn't push through with it.
The package also has an envelop in it, telling me that I can return it for free in the next 30 days if there's a factory error:
Anyway, what I actually bought, I wore and brought to Ilocos so you'll be seeing a lot of them in the coming days.
I always love shopping in Zalora. They're efficient and they make your experience personal which will make you feel special.
Same day delivery is the best! I shopped at Zalora once and it was a pleasant experience too.
ReplyDeletexoxo
MrsMartinez
All of my Zalora experiences are pleasant. Ang ganda din ng customer service nila when you encounter problems. :)
DeleteHaven't tried ordering goods from Zalora yet but knowing they can deliver within the day, that's really interesting!
ReplyDeleteRight? My friends even claimed that they received their orders a couple of hours after they made the purchase. Ganun ata pag CBD ang area. :)
DeleteI haven't tried Zalora yet! Will check it out thanks for sharing.
ReplyDeleteYou should try shopping from them. Super hassle-free ang experience. :)
DeleteHaven't tried Zalora... I might in the future.. Your post sounds really convincing. Thanks for sharing!
ReplyDeleteYou're welcome! :)
DeleteHaven't tried Zalora although I've been checking their site and found some nice items. -edel
ReplyDeleteThey carry a lot of great items nga. :)
DeleteZalora was one local online store that I first tried and I got the items the next day!
ReplyDeleteYes! Super efficient! :)
DeleteI love Zalora too! Lots of discounts and sale items :)
ReplyDeleteYes! All year round ang sale! :)
DeleteI've never tried ordering at Zalora before. I never knew they offer same-day delivery. It's amazing! :)
ReplyDelete-http://abovepreciousrubies.blogspot.com/
It is! You should try placing an order there.
DeleteI love zalora :-) easy transaction with them
ReplyDeletehavent tried zalora, thanks for this.might check it out din
ReplyDeleteCheck them out. So efficient. :)
DeleteOh they're more personalized now! Nice! I've never been disappointed by Zalora in fairness, but it's been a year since I last ordered.
ReplyDeleteThey are! My last order before this one was also a year ago kaya nasurprise ako pagdating ng package. :)
DeleteI haven't tried shopping in Zalora. I've always been a Lazada girl since I supply there. Love your own :)) Hehehe. I'll try Zalora soon since I heard a lot of good experiences from users :)
ReplyDeleteOf course, love your own! :) But you should try Zalora out. Ang ganda ng service. :)
DeleteHow much is your discount code? :-) I am planning to buy one from Zalora and I can definitely use that.
ReplyDeleteIt's 15% discount for your first purchase and it's only valid for first-time customers. :) There are exceptions sa ibang brands, sale items, and categories. :)
DeleteI've tried it once also before. I didn't experience the same-day delivery and the texts though but it was a pleasant experie nce overall. I also like the sticker with my name on the packaging. :)
ReplyDeleteRight? That sticker, kaaliw! :)
DeleteI like shopping at zalora because of the variety of clothes and accessories that they offer
ReplyDeleteYes, actually, that's what I like about shopping in Zalora, too. :)
DeleteI also bought items from Zalora before, and they were delivered on time. I have yet to experience same-day delivery, though. That's another reason to shop at Zalora.
ReplyDeleteYes it is! :)
DeleteThe last time I shopped at Zalora was over a year ago and I liked the experience. I'm definitely shopping there again next time I decide to shop online.
ReplyDelete